Need Help? We're Here for You

Start by clicking 'Get Started' on our homepage. You'll be guided through a simple 3-step process: enter your information, choose a template, and download your professional resume. You can use AI enhancement, upload existing resumes, or manually enter your information.

We offer three methods: 1) AI Enhancement - paste your resume text and let AI structure it, 2) Upload Resume - upload PDF/DOC files for automatic extraction, 3) Manual Entry - fill out forms step by step. All methods automatically switch to manual editing for fine-tuning.

Profiles help organize multiple resumes. When you save a resume, it's automatically saved to your default profile. You can create additional profiles for different career paths (e.g., 'Software Engineer', 'Marketing Manager'). Each profile can contain multiple resume versions.

Yes! You can edit your resume anytime by going to your dashboard and selecting the resume you want to modify. All your data is saved automatically with timestamps for easy version management.

For uploads: PDF, DOC, DOCX, and TXT files. For downloads: High-quality PDF format that's ATS-friendly and ready for job applications.

Our AI analyzes your resume content and suggests improvements for better ATS compatibility, stronger action verbs, quantifiable achievements, and professional language. It also generates personalized cover letters based on your resume and job requirements.

Absolutely! We use industry-standard encryption and never share your personal information. Your data is protected and private. All resume data is stored securely and can be accessed only by you.

Each resume is automatically saved with a timestamp (e.g., 'John Doe Resume - Dec 15, 2024, 2:30 PM'). You can have multiple versions under the same profile, making it easy to create different versions for different job applications.

We offer 40+ professional templates including Modern, Classic, Creative, Minimal, Executive, Tech-focused, ATS-optimized, and more. Each template is designed for different industries and experience levels.

Cover letters are automatically generated based on your resume data and job requirements. You can customize the content, recipient information, and company details. Cover letters are available in the same professional templates as resumes.

Our credit system offers a flexible pay-as-you-go option alongside subscriptions. Free users can purchase credits to use premium features like AI enhancements, ATS analysis, PDF downloads, and portfolio creation. Credits are deducted automatically when you use these features. Premium subscribers never need to spend credits for these features (up to their plan limits: 50 downloads/month, 4 profiles, 20 resumes).

Credit costs vary by feature: AI Enhancement (25 credits), ATS Analysis (30 credits), PDF Download (8 credits), Premium Template Unlock (12 credits, one-time), Portfolio Creation (50 credits), and Cover Letter Download (8 credits). You can view detailed pricing and purchase credits from your dashboard or the pricing page.

Yes, credits are valid for 12 months from the purchase date. You'll see expiration warnings in your dashboard when credits are about to expire, allowing you to use them before they expire.

No need! Premium subscribers never spend credits for AI features, downloads, templates, or portfolios - all included in your subscription up to plan limits (50 downloads/month, 4 profiles, 20 resumes). The credit system is designed for free users who want pay-per-use flexibility. If you're a heavy user, a Premium subscription offers better value.

If you attempt to use a feature without sufficient credits, you'll see a modal showing exactly how many credits you need and recommending the best credit package to purchase. You can buy credits instantly via Stripe and retry the feature immediately after purchase.

Yes! First-time credit purchasers receive a bonus, and we offer loyalty bonuses for repeat purchases. Larger credit packages also come with bonus credits, making them more cost-effective. All active bonuses are displayed when you purchase credits.