Introduction

At ResumeLoom, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our resume builder service.

By using our service, you consent to the data practices described in this policy.

Information We Collect

Personal Information

Name and contact information (email address)
Resume content including work experience, education, and skills
Account credentials and authentication data
Profile information and preferences

Technical Information

IP address and device information
Browser type and version
Usage data and analytics
Session information and cookies

How We Use Your Information

To provide and maintain our resume builder service
To process your resume and cover letter generation requests
To improve our services and user experience
To communicate with you about your account and our services
To ensure security and prevent fraud
To comply with legal obligations

Cookie Policy

We use cookies and similar technologies to enhance your experience on our website. Our cookie policy includes:

Necessary Cookies

Essential for website functionality, authentication, and security.

Analytics Cookies

Help us understand how visitors use our website to improve our services.

Marketing Cookies

Used for personalized content and advertising (with your consent).

You can manage your cookie preferences through our cookie banner or browser settings.

Data Security

Security Measures

Encryption of data in transit and at rest
Secure authentication and session management
Regular security audits and updates
Access controls and data protection measures

Your Rights (GDPR)

Right to Access

You can request a copy of all personal data we hold about you.

Right to Erasure

You can request deletion of your personal data from our systems.

Right to Rectification

You can request correction of inaccurate personal data.

Right to Portability

You can request your data in a structured, machine-readable format.

Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Typically, this means:

Account data: Until you delete your account or request deletion
Resume data: Until you delete your account or the specific resume
Session data: Until the session expires or you log out
Analytics data: Up to 2 years (with consent)

Third-Party Services

We may use third-party services for:

AI-powered resume enhancement (OpenAI, Google Gemini)
Authentication and security (NextAuth.js)
Database hosting (PostgreSQL)
Analytics and monitoring (with consent)

These services are bound by their own privacy policies and our data processing agreements.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: hello@resumeloom.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.